Thursday, September 3, 2009

Telstra follows Google into the Black Hole

Being Australia's largest provider of telecommunication services didn't stop Telstra from sharing an hour's worth of unscheduled network downtime today.
Telstra's national internet network went down for an hour today, the company says.

The outage is understood to have affected all Telstra home and businesses broadband and mobile internet customers nationwide.

All services were restored by about 8.50am, a Telstra spokesman said.

The company formed a major incident response team to investigate the outage. It's not yet known what caused it.

So all of those companies using Google Apps had a somewhat lengthy coffee break while companies running internal Domino servers just kept on running. I think the hardest part of running your company on Google Apps would be when your IT person tells you (quite truthfully) that there is nothing they can do except wait for someone else to fix the problem.

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