"I got following IP address eth0 192.168.0.1 and eth1 xx.xxx.xxx.xxx from snapshot. However unable to access LFS from both IP address. Please confirm correct IP address to access server remotely. "I believe that people from India can be as smart and professional and technically adept as anyone else, but when a technician tries to remotely access a customer's systems using 192.168.0.1 then I think some basic network training is urgently needed.
BTW The Australian IBM Call Center was polite, professional and knew their stuff. They even assisted by sending me a CD by overnight courier when I admitted I'd already blown my 10gb internet cap for the month and couldn't download a required system update. My thanks to Graham Gill and Daniel Lui on the 127.0.0.1 Team.