Tuesday, March 9, 2010

Lotus moves with the times... not!

iTX is a Lotus distributor in Australia and I put all of my software licence sales and renewals business through them. Last Friday iTX held its annual software university and during the day Lotus reminded us Business Partners of the sales and technical resources available on their salestalk website (thanks Kathy).

I dutifully logged in there this morning to see if I could use any of the material in our upcoming free Sametime/Quickr seminar and was amazed at the antiquated help screen for enabling cookies (I don't feel embarrassed at following help screens - like most developers I work with multiple browsers and don't pretend to remember all of the menu commands).

Netscape 4? IE5? The resources on the Lotus site are useful but dear oh dear someone needs to update the help screen. I won't be reporting this to Lotus as a bug because it's not a bug. I'll just hang this washing out on the line and let Lotus pick it up and give the subject a rinse if they think it's necessary.

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